Bridge & Culvert Inspection/Maintenance Workflow

As part of a Public Assistance grant application, FEMA requires pre-disaster maintenance records for infrastructure repair projects. Crisis Track can be used to collect maintenance records on infrastructure such as roads, bridges and culverts, which can be used as essential elements of information in a Public Assistance grant. Here's the detailed workflow for preplanning infrastructure inspections before an incident:

Preload bridges and culverts

Preloading the inventories of culverts and bridges will allow you to more quickly ensure completeness of plan maintenance tasks. In fact, many public works teams already have this infrastructure inventoried.

Our data analysts will work with your public works crews to organize and load the data into Crisis Track. It's included in the subscription service we quoted. Please contact for assistance.

If the inventories do not already exist, you can use Crisis Track to capture the inventories for you. Here's how to capture infrastructure from the web console in the office:

1) After logging in, click into the Administration Functions section and click the Structures module. This is the infrastructure table for all incidents.

2) Click New and zoom the map to where you want the structure located. (You can also search by an address.)

3) Click the Hand icon and click on a point on the map.

4) Complete the form on the left hand side.

  • Default form = the entry form type that the system will use when this structure is selected. For culverts or bridges use Bridge/Culvert/Ditch Damage
  • Type = is the type of structure i.e. "Culvert"
  • The address will be auto-populated based on the location of the point you clicked
  • Structure Value = the replacement value of the infrastructure
  • Category = the grant eligibility category of the infrastructure. For instance, a culvert will be Cat C Roads and Bridges
  • Everything else will either be pre populated or optional

5) Click Save

You can also capture infrastructure points using the Crisis Track mobile app by using the infrastructure form (see "Collecting data from a mobile app" in the section below). This will use the GPS of the device to locate the structure as well as give the field person the option to select a point on the map. 

Inspect or Maintain Infrastructure

With the infrastructure inventory loaded ahead of time, you now have a map of infrastructure you can use to assign inspection/maintenance tasks. Here's how you can create a Public Works team and Bridge/Culvert Inspection task:

1) Create a Public Works Team. A team is a collection of personnel and equipment used to keep track of time. A team is assigned one or more tasks. To create a team, open an existing incident or create a new incident and click in the Teams module.

2) Click on AddNew Team. (You can also set up and select Preconfigured or Preplanned Teams that are used multiple times.)

3) Type a Team name and select Employees and Equipment from the drop down list. These dropdown lists come from employee and equipment inventories you can load ahead of time. You can also indicate the Operator of any equipment for FEMA reimbursement purposes.

4) Click Save.

5) Create an Inspection/Maintenance Task - A Task is a collection of entry forms that are assigned to a team. Tasks can be organized by area and/or by type. To create a task, click on the Task module in the Incident home screen.

6) Click on New. (Like the Teams you can set up and select Preconfigured or Preplanned Tasks that are regularly used.)

7) Type a Task Name, any description or special instructions you want, and select Cat C Roads and Bridges as the work category. These will show up on the mobile application as well as an ICS 204 document output.

8) Assign the Task to the Team you created in Step 1 and click Save

9) Now you will see a map where you can draw an area where you want the team to operate in or select a group of structures you want the team to inspect. For the example, we selected the culverts by clicking on "Assign Structures," turning on only the Roads and Bridges structures in the legend (hit the arrow to expand), and selecting the structures by drawing a freehand polygon around the yellow points.

10) Change the form type from Damage Assessment to Infrastructure Survey. Then hit Assign. This will create pre-populated Infrastructure Survey forms for your field teams to complete.

Now your field teams can use the mobile app to have a complete list of all the culverts to inspect. 

PLEASE NOTE: The Infrastructure Inspection form was developed by several of our customers. We can modify or change this form to meet your specific needs at no additional cost. Please contact for more assistance.

To collect data from the mobile app:

1) Download and log into the Crisis Track mobile app using the same credentials we provided you earlier. You can find the app on the Google Play store, Apple App store, Windows store, or the Amazon Kindle App store.

2) Select your incident and click on Collect Data

3) Select the Team and the Task you created earlier

4) Click Start - the unit is now tracking the time and the location of the device.

5) You will see a list of bridges/culverts to inspect. If you click on the Map button, you will also see the locations to visit on the map.

6) Clicking on a dot or an entry will return a pre-populated form for the field team to complete.

If the bridge or culvert is not currently in the structures inventory, you can add a blank inspection form by clicking the Plus button in the upper right hand corner. This form will use the device's GPS as the location of the bridge or culvert. If you would like these locations to be permanently added to your infrastructure inventory, please contact for assistance.

7) Clicking on the camera icon will allow the field team to take multiple pictures of the inspection or maintenance performed.

8) Lastly, click on Submit and Save/Upload to upload the assessment. Notice the dot on the map changes color now that it's complete. If you do not have internet connectivity, the entry will automatically save to the device.

Reporting on the Operation 

Once the field work is completed, you can view and report on the outcomes and time taken during the operation.

1) In the Incident Home Screen on the web console, click on the Entries module and click Export.

2) Limit the Forms to Infrastructure Survey, then click on PDF. This will create a one-page pdf export of the maintenance operations you just performed. These pdfs can be uploaded directly to the PA Grants Portal as an essential element of information for a PA project.

3) You can see the time the team has spent by clicking on the Employee Records module. If the Task was assigned a PA work category, this time will auto-populate a FEMA Project Worksheet or an FEMA 90-123/125. Click in the Documents module, click Add ---> FEMA 90-123, and click Add Records for all employees. You can see the time records fill out the paperwork. 

4) For a unit log, Click on the ICS 214. Select your Team and Inspection Task. This will auto-populate a unit log with a timestamped major event for every entry form that the team captured in the field.

All of these outputs can be used to better document your activities for FEMA Public Assistance Grant projects. If you have any questions or would like us to review this in more detail, feel free to reach out at

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